Your OnlyONE Visa Gift Card has been suspended or closed, or transactions with a particular merchant have been blocked, due to suspected fraudulent or illegal activityĦ.My Card balance is not available yet there are no transactions listed on the card?.Using your card in some merchants, for example restaurants or hotels, may apply a tolerance factor or up to 20% to cover incidentals i.e. Tolerance factors authorised for an amount more than the balance on the OnlyONE Visa Gift Card.The merchant has elected not to accept Visa Gift Cards as a method of payment.It is best to always be aware of your OnlyONE Visa Gift Card balance by visiting The transaction value is greater than the available balance on your OnlyONE Visa Gift Card.The OnlyONE Visa Gift Card has not been ‘activated’.The merchant’s connection to the Visa network is currently unavailable.There are a few reasons why a transaction might be declined, including: at merchants displaying the Visa logo who choose not to accept prepaid Visa Gift Cards.for recurring payments, direct debit or instalments.anywhere there is no electronic processing capability.at an ATM for any purpose to withdraw cash or for cash equivalent transactions.This currency conversion fee is deducted from the cards balance. Purchases made in foreign currency are subject to a Currency Conversion Fee of 3.5% of the transaction value. You can use it to make online purchases, at more than one merchant and to make purchases outside of. You can use your OnlyONE Visa Gift Card at merchants who choose to accept Visa Prepaid cards. When prompted for a PIN on a payment terminal, simply press ‘ Enter’ / ‘ OK’, and sign for the transaction if required by the merchant.Ĥ.Where can I use my OnlyONE Visa Gift Card? No, your OnlyONE Visa Gift Card does not require a PIN to make a transaction. For Visa cards that do not have a PIN, select credit, press enter and sign for the transaction.ģ.Does my OnlyONE Visa Gift Card need a PIN? Spending is limited to the amount of money placed on the OnlyONE Visa Gift Card at the time of purchase. The OnlyONE Visa Gift Card cannot be reloaded with additional funds. You should select the “ credit” option when making a purchase at any merchant with a keypad. The amount of every purchase you make will automatically be deducted from the value on the card. Visit for your balance and transaction history.There are two ways you can keep track of your balance: How can I check the balance on my OnlyONE Visa Gift Card ?
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